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Post by cwwalker on Dec 3, 2015 7:15:23 GMT -5
I ordered a Rock Shox Reba RLT for my Niner EMD with a rigid steel front fork. I had planned to do it myself, but after reading online I don't have the tools or expertise to do this correctly.
What shop or person in town would you guys recommend to get this done?
Thanks in advance.
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Post by brando on Dec 5, 2015 20:17:51 GMT -5
Todd at chain reaction is the Man!
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Post by cwwalker on Dec 6, 2015 9:35:34 GMT -5
Todd at chain reaction is the Man! Chain Reaction is right down the street from me. I have purchased a few things there (just spend $250 in there last week on new shoes and SPD pedals, as well as a Padrone), but they've sort of left a bad taste in my mouth with the pushiness with sales. I've never dealt with the maintenance/shop section. I was going to take the bike the Outspokin', the two times I went in there they were very nice and that was just my gut feeling. So you are saying you would recommend taking it to Chain Reaction and asking for Todd?
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Post by brando on Dec 6, 2015 12:19:52 GMT -5
Any of the bike shops in the area are plenty capable. But Todd at Chain Reaction in Evans has always been super helpful to me when I had maintenance issues.
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Post by cwwalker on Dec 6, 2015 12:49:28 GMT -5
Thanks!
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Post by dgaddis1 on Dec 7, 2015 9:27:19 GMT -5
Anything I don't do myself because of lack of tools or desire/time to mess with it, I go to Nate @ Andy Jordans.
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Post by ted on Dec 8, 2015 7:51:30 GMT -5
Thanks for the kind words Brando. I'll note most everyone in town is capable of installation. However, locally, the only Fox and Rock Shox certified service technicians are myself and my co-worker. We receive training twice per year by factory technicians as well as online. If you drop your fork off we can get it back to you the same or next day.(Possibly while you wait if we have time) Sorry for your pushy experience with our sales staff, but they are there to sell after all. Step beyond the threshold into the service area for a good time.
-Todd
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Post by cwwalker on Dec 8, 2015 10:55:55 GMT -5
Thanks for the kind words Brando. I'll note most everyone in town is capable of installation. However, locally, the only Fox and Rock Shox certified service technicians are myself and my co-worker. We receive training twice per year by factory technicians as well as online. If you drop your fork off we can get it back to you the same or next day.(Possibly while you wait if we have time) Sorry for your pushy experience with our sales staff, but they are there to sell after all. Step beyond the threshold into the service area for a good time. -Todd
Since you are Rock Shox certified, I'll come see you today, assuming it arrives in time to bring the bike and shock down. If not, it'll be Wednesday around 3:45-4:00. For what it's worth, the sales staff and Andy Jordan's was far pushier and less helpful than Chain Reaction, and I never actually spent money in Andy Jordan's. Not to mention, Chain Reaction is a mile away.
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Post by cwwalker on Dec 8, 2015 16:51:43 GMT -5
I received it, but it won't be today. I'll stop by tomorrow around 3:30.
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Post by cwwalker on Dec 9, 2015 17:08:27 GMT -5
Todd was great to deal with, did excellent work in around 20 minutes for a great price!
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